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Notes

Instructor-led: attendance is required; the training is lead by an instructor in a classroom.
Online: distance learning without attendance, delivered through an ITCE E-learning platform available 24x7. Students can choose the time, speed, and place of the training.
Both: trainings which are available in both - instructor-led and online form.
Virtual classroom: distance learning with attendance, delivered by an instructor in real time through an interactive web meeting with the Live Meeting consol of Microsoft Office Communication Server.


Code Title Duration Exams Price* (Euro) Request
EI110  E-Learning ITIL version 3 Foundation on-line + 1-hour Q&A session with ITIL Expert 24  weeks    350  Request
eTOM  Introduction to eTOM and Business Process Framework Implementer’s Workshop 3  days    1850  Request
I110  ITIL version 3 Foundation Training 3  days    675  Request
I111  ITIL in Practice v3: Foundation 4  days    775  Request
I112  ITIL in Practice v3: Change, Configuration & Release (CCR) 2  days    425  Request
I113  ITIL in Practice v3: Support and Restore (S&R) 2  days    425  Request
I114  ITIL in Practice v3: Service Level Management (SLM) 2  days    425  Request
I190  ITIL Foundation Bridging v3 1  days    295  Request
I196  FoxPort: Service Management in Action (SMIA) Simulation (group price: 9 - 15 people) 1  days    2475  Request
I300  ITIL v3 Capability: Release Control and Validation (RCV) 5  days    1375  Request
I310  ITIL v3 Capability: Operation Support and analysis (OSA) 5  days    1375  Request
I320  ITIL v3 Capability: Service Offerings and Agreements (SOA) 5  days    1375  Request
I330  ITIL v3 Capability: Planning, Protection and Optimization (PPO) 5  days    1375  Request
I340  ITIL v3 Service Lifecycle: Service Strategy 3  days    1175  Request
I350  ITIL v3 Service Lifecycle: Service Design 3  days    1175  Request
I360  ITIL v3 Service Lifecycle: Service Transition 3  days    1175  Request
I370  ITIL v3 Service Lifecycle: Service Operation 3  days    1175  Request
I380  ITIL v3 Service Lifecycle: Continual Service Improvement 3  days    1175  Request
I390  ITIL v3 Service Lifecycle: Managing Across the Lifecycle 5  days    1880  Request
I400  ITIL Manager Certification Track 10  days    4300  Request
I410  ITIL Manager Certification Track - Bootcamp 6  days    2650  Request
I450  ITIL Manager Bridging Course 5  days    1550  Request
I800  ISO20000 Awareness 1  days    390  Request
I810  ISO20000 Foundation 3  days    990  Request
I820  ISO20000 Consultants 3  days    990  Request
I830  ISO20000 Auditors 2  days    950  Request
M300  COBIT Foundation 2  days    590  Request

* All prices are in EURO without VAT ( according to the Bulgarian law, VAT rate is 20% of the price) or their BGN equivalent to BNB fixing of paying date.



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