The End of the Dilemma between Theory and Practical Experience

A lot of discussions can be raised on the topic whether long years of experience or theoretical knowledge are more important for professionals. Some people consider practice to be the best teacher, while others support the opinion that professionals should now all theory in their spheres of expertise.

Presently, the truth for every sphere is in between. Professionals should be as productive and effective as possible, as well as, able to combine thousands pages of read theory with practical experience, in order to take the best and most efficient decisions and to be able to face competition.

When choosing trainings, many people do not know whether to search for practically or theoretically oriented courses. ITCE helps leading companies to improve their IT Service Management, to increase employees’ productivity and motivation, and to improve internal communication though a business simulation Service Management in Action.

Service Management in Actionis especially developed for business and IT employees. The one day simulation is not technically oriented. It shows how the best practices for the ITIL v.3 methodology (Information Technology Infrastructure Library) can be applied in real business situations and to increase productivity, effectiveness, and efficiency. The simulation improves team working skills, as well as, the communication between business and IT employees.

The participants change their way of thinking and manner of work. Put in the role, which they consider unimportant in the real life, people realize that each person from their company is necessary, important and contribute to the achievement of corporate goals.

ITCE gives a free present ITIL Service Management Awareness half day training to companies that participate in the business simulation. ITIL Service Management Awareness examines the major knowledge from IT Service Management and how this knowledge can ease the achievement of IT and business goals. The training can be customized, according to the knowledge of participants, in order they to attain maximum knowledge.

Companies should not choose whether their employees to receive practical or theoretical knowledge. ITCE gives opportunity to its trainees to receive both by its highly qualified instructors with rich professional experience and well prepared learning materials.

Do not reconcile with receiving theoretical knowledge or practical experience! It is not necessary to make this choice any more. Receive, learn, and know more with ITCE!

Promotion conditions: The promotion is valid until 31.12.2009. The free gift ITIL Service Management Awareness half day training is received by students that participate in Service Management in Action Simulation at ITCE. ITIL Service Management Awareness training is delivered before the business simulation Service Management in Action and the combined dudation of the two trainings is one learning day.