
Transform Your Business with Tailored AI Solutions
Empower your growth with AI training and consulting, designed for your industry’s and teams’ specific needs.
In today’s fast-changing digital world, adopting AI is key to staying competitive. ITCE delivers tailored AI solutions through deep training and consulting expertise, working with trusted partners to support your specific business goals and drive innovation.
Here’s what we provide to make it happen:

– Practical AI Awareness Webinars
Interactive sessions designed to build a common understanding of AI across the organization. They help employees understand what AI is, how it works, and how it can create value in their daily work.
Purpose:
– Build organization wide AI awareness
– Explain AI through practical business examples
– Identify everyday AI opportunities
– Align teams around a common AI vision
Suitable for:
– All employees
– Large organizations
– AI awareness initiatives
– AI Executive Workshops
Strategic workshops that help leadership define an AI vision, prioritize investments, and build a structured roadmap for successful AI adoption.
Purpose:
– Define an enterprise AI strategy
– Prioritize high-value AI initiaitves
– Build an AI implementation roadmap
Suitable for:
– C-level executives
– Senior management teams
– Business and technology leaders
– AI Hackathons
Collaborative workshops where multidisciplinary teams develop and validate AI solutions for real business challenges in a short, focused timeframe.
Purpose:
– Validate real AI use cases
– Develop proof of concepts
– Accelerates cross-team collaboration
– Turn ideas into implementation solutioins
Suitable for:
– AI champions
– Cross-functional teams
– Innovation and transformation teams
– AI Role-Based Training Paths
Tailored AI learning journeys that equip employees with the practical skills they need to use AI effectively in their specific roles.
Purpose:
– Build role-specific AI capabilities
– Accelerate AI adoption across teams
– Tailor learning to business functions
– Develop practical, job relevant AI skills
Suitable for:
– Business and technical teams
– Function-specific roles
– Organizations scaling AI adoption

Explore Our AI Enablement Portfolio




Unlock the future of IT Service Management with ITIL® AI Governance.
Free Access to AI Learning Resources
In collaboration with Microsoft, this free training underscores ITCE’s commitment to making AI technologies more accessible and understandable for users from diverse backgrounds.
Our AI Champions
Angel Georgiev
Sales & Training Portfolio Product Manager
Angel Georgiev has over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.
Angel Georgiev
Angel Georgiev is a Sales & Training Portfolio Product Manager in ITCE with over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.
At ITCE, he leads the development and management of a comprehensive training portfolio covering Microsoft, AWS, ServiceNow, and AI certification programs. He works closely with enterprise clients to scope and structure tailored learning solutions, supports presales activities, and ensures alignment between training offerings, market demand, and technology trends.
In parallel, he delivers training and consultancy focused on ITIL, Agile practices, IT Service Management (ITSM), ServiceNow practitioner workshops, and Artificial Intelligence, combining practical implementation experience with structured learning approaches. His work includes designing training content, delivering practical sessions, and supporting organizations in adopting process frameworks and modern technology practices.
Certifications
- AI+ Ethics™
- AI+ Foundation™
- AI+ Certs Certified Trainer
- AI+ Executive™
- AI+ for Everyone™
- AI+ Prompt Engineer™
- ITIL® 4 Foundation
Emanuil Mavrodiev
ServiceNow Consultant and Trainer
Emanuil is a ServiceNow process consultant and product owner with deep expertise in IT Service Management (ITSM) and Strategic Portfolio Management (SPM).
Emanuil Mavrodiev
Emanuil focuses on designing and delivering ServiceNow solutions that enhance service visibility, improve operational workflows, and align with enterprise architecture.
Emanuil has participated in end-to-end ServiceNow implementations across the Banking, Technology, Manufacturing, Transportation, and Retail sectors, covering ITSM, SPM, and platform-wide data modeling. His experience includes working with the Common Service Data Model (CSDM) to ensure that services, portfolios, and configuration items are accurately represented and effectively managed across the platform.
As a ServiceNow product owner, he leads full lifecycle implementations, owning backlog management, stakeholder alignment, and iterative delivery. His approach integrates both technical acumen and business value realization.
Beyond delivery, he is a skilled trainer in Agile, Project Management, AI, and ServiceNow Practitioner Workshops, equipping business stakeholders and teams to adopt the platform fully.
Certifications
- ServiceNow Certified System Administrator
- ITIL Foundation
- PMI – Agile Certified Practitioner
- AI Executive+
Our Partners
ITCE combines deep expertise in AI training and consulting with the professionalism of our esteemed partners to deliver complex, custom solutions. Our extensive network and secure partnerships ensure that you receive the best-in-class AI services tailored to your specific needs.
Why Utilize AI for Business Success?
Harnessing AI in your business can lead to transformative benefits that propel your organization forward. Our holistic approach, combining training, consulting, and ongoing support, ensures that your team is well-equipped to leverage AI for maximum impact.
Frequently Asked Questions
1. What makes ITCE’s AI solutions unique?
We offer customized AI training programs like Jump2IT, which helps individuals transition into IT roles, and DSK Digital Academy, which upskills employees in the financial sector.
These are just small examples of how we ensure participants gain relevant AI skills aligned with their business goals. By addressing your unique challenges, ITCE delivers impactful AI training that drives innovation and success.
2. What types of training formats are available?
We offer flexible training formats, including on-site, online, hybrid, and big room sessions to accommodate your team’s preferences and needs.
3. How do we get started with ITCE’s training and consulting?
To start with ITCE’s AI training and consulting, email us at businessdev@itce.com.
Our team of experienced professionals, with deep expertise in various fields, will assess your needs, develop a customized plan, and work closely with you through implementation. We ensure seamless AI integration and provide ongoing support for continuous success.




