Guided by the belief that every motivated person deserves the opportunity to develop skills and grow in the highly perspective and fast-growing IT industry, ITCE’s team founded a NGO named SkillsAssembly which serves as a platform for ideas, projects and experts to collaborate and contribute to the local IT ecosystem and skills development of junior talent. With the […]
Author: Gergina Georgieva
How ITCE’s Team Practices Scaled Agile
Last summer we told you how we got out of the office and paused our daily work for so we could devote wholly to the planning of the second half of 2019. Now take a peek behind the scenes at the planning we traditionally have at the beginning of the year when we review the […]
Experiencing DevOps
DevOps is about people and about collaboration and that is why, the best way for teams and individuals aiming to adopt the DevOps practices is to experience them! Guided by this belief and the conviction that companies, teams and individuals should be continuously learning and improving, ITCE and Technofy shared the thrill of playing the […]
Advancing in DevOps
As a modern organization and a team of forward-looking professionals, Technofy has been practicing Agile & DevOps ways of working (more on the Agile topic coming soon) since its beginning. However, led by the belief that the only way forward is to learn and to learn quickly and effectively on a regular basis, Technofy and […]
Cloud & DevOps Academy – Fast-track to Career in IT
The Cloud & DevOps Academy provides fast-track to career in IT to bright and motivated talent by engaging them in a journey of in-demand skills and cutting-edge technologies. Fast-track to Career in IT Cloud & DevOps Academy is an initiative of KPMG ITS Sofia and ITCE which aims to provide recent university graduates with the […]
Fastest Female CEO for 3rd Year in a Row
ITCE’s CEO Nina Prodanova-Iozeva became the fastest female CEO in Bulgaria for 3rd year in a row. As returning champion, Nina managed to maintain her champ time of 4:07 per km and stayed after the competition to cheer for her team in the corporate relay. Nina has been known for her passion for sport as a very […]
ITCE’s CEO Nina Prodanova-Iozeva at the first E&Y Winning Women EMEIA Meeting
Nina Prodanova-Iozeva, co-founder and CEO at ITCE, attended the first E&Y Winning Women EMEIA Meeting in Lisbon. She was one of 22 Entrepreneurial Women who were part of the program in 2018/2019. The program identifies high-potential female leaders with growing and innovative businesses which have the potential to scale. We at ITCE are thrilled and […]
ServiceNow Success Story – ActivTrades
ActivTrades moved 99% of IT service requests online, freeing up IT teams to focus on innovation‑led business projects. The Situation ActivTrades is a leading independent broker, a fintech company, that provides trading services in Forex, Contracts for Difference (CFDs), and Spread Betting. The company was using a free, open source system to deliver IT support […]
Why You Need to Learn About Agile Customer Service Management
We are excited to share our newest training course – Agile Customer Service Management! In this 2-day training, teams learn how to provide excellent customer service by understanding that CSM is not simply support but a value-adding service that is essential in achieving high customer satisfaction. Customer service is not a separate part of your […]
ServiceNow Success Story – Raiffeisenbank Bulgaria
Raiffeisenbank Bulgaria introduced ServiceNow IT Business Management & IT Service Management to continue their ongoing digital transformation journey of driving innovations and fostering successful collaboration among teams. ServiceNow is now the strategic platform for delivering organisational change, enabling the bank to meet its long term goal of being a fast, adaptive and innovative leader in […]