The number of businesses adopting a cloud-based model is increasing rapidly: whether that be from a hybrid approach or going full cloud. Microsoft Azure, the Cloud computing platform is one of the big players that helps transforming the business’ use of technology and it is influencing the businesses extensively. However big part of the businesses […]
Author: Martina Tzonova
New Journey for ITIL 4 Beginners – all you need to know
For all who just start their new ITIL journey, ITIL 4 again offers two certification paths, but this time the exams are reduced to just six, instead of 12 which was in the v3. Similarly, to the v3, ITIL Foundation remains as a start point that gives overall introduction about the concept and principles behind […]
ITIL 4 Certification Path – what happens with my ITIL v3 Certification
Earlier we wrote what to expect in the new ITIL 4 Update that will be released on February 28, 2019. Since it is very important topic that we want to talk about, in this article we will explain the ITIL 4 certification path of the new update and the possibilities for smooth transition from v3 […]
ITIL 4 – what to expect
The launch of the new ITIL 4 guidance – the well-known framework for design, delivery and support of IT services is planned for the coming months. The first dates for the new ITIL 4 Foundation courses are already scheduled and open for registration. However, all experts in the ITSM field are curious to learn what […]