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ITIL® 4 – What to Expect

The launch of the new ITIL® 4 guidance, the well-known framework for design, delivery and support of IT services, is planned for the coming months. The first dates for the new ITIL® 4 Foundation courses are already scheduled and open for registration. However, experts in the ITSM field are curious to learn what is new […]

The 7 Processes of PRINCE2®

In the previous PRINCE2® articles we talked about the 7 themes and the 7 principles. What is left is to tell you more about the third major part of the methodology- the 7 processes in PRINCE2®. Starting Up a Project The purpose of the first of the 7 processes in PRINCE2® is to answer whether […]

What Features Successful Lean Six Sigma Green Belt Professionals Share

In today’s constantly changing world, organizations have to find a way to adapt and to optimize their work in order to minimize or eliminate waste. Lean Six Sigma is a process improvement data-driven methodology, which represents processes as data sequences and aims to offer a standardized approach to problem-solving, thus improving the company’s efficiency and […]

How to Manage Conflict in the Workplace

Conflict in the workplace is inevitable reality and is a major cause of stress, which affects employee’s productivity. When a problem occurs, usually it cannot be solved by itself, but rather it only grows deeper because people prefer to avoid those with whom they don’t get along, just to save themselves from some additional stress. […]

New Multi-level Certification from IIBA

Last April, we told you about the new third version of the most reliable and respected source of knowledge and practice of business analysis – Guide to Business Analysis Body of Knowledge® (BABOK® Guide v3) by the IIBA. The news this time is that besides updating the certifications to the new version of BABOK® Guide […]

Planning Is Essential at ITCE

Recently we told how flexible working time affects us, and now I will tell you about the most important ingredient of the flexible working hours – planning. I will reveal little inside secrets from ITCE of how our team plans its time. Actually after the perception that time is not so important for us, we […]

MikroTik Training Programs and Certificates

MikroTik is a Latvian company that provides network hardware and software. The software RouterOS is known to be very stable, with enormous set of features. RouterBoard is the MikroTik hardware and ranges from small home routers to powerful carrier-class devices. They are all produced in Latvia, combine great quality at reasonable price. The official MikroTik […]

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