Table of Contents
This training aims to present the most successful methods for process improvement (Lean Six Sigma) focusing on successful adoption and deployment of process excellence practices by the management team.
The training covers the major criteria for process selection, strategies for improvement, project initiation, tracking implementation, employee engagement, roles and responsibilities for managing change for both managers and employees, holistic approach to building a culture of continuous improvement. The training also provides best practices and application to various industries. The participants are involved in exercises and discussions.
Meet our Master Black Belt certified trainer with more than 15 years of business experience in international environment who is here to help you master your knowledge and practices of Lean Six Sigma.
Rayna Ilieva, Master Black Belt
Rayna has extensive experience as process improvement consultant and trainer in quality methodologies. She holds MSc (Master of Science) degree in Strategic Quality Management from the University of Portsmouth, UK and the world recognized process improvement qualification Master Black Belt.
With proven track record in Quality Management, Project Management, Customer Research, Customer Service, Operations Management and Training Delivery, she is highly experienced Lean Six Sigma trainer supporting numerous companies transform the way they work by building capacity in employees and expand their professional expertise. Trained, coached and certified 1500+ professionals.
What you’ll learn
At the end of this course, participants will:
- Master key concepts of quality management, lean and six sigma methods
- Learn and use project selection criteria
- Lead the project team, set clear objectives and track implementation
- Become the manager who drives change in your organization
- Introduction to Lean Six Sigma and Total Quality Management
- Process management
- Process ownership
- Cost of Poor Quality
- Lean and Six Sigma principles and methods
- DMAIC Roadmap for improvement projects
- Project selection criteria
- Champion Responsibilities
- Managing People through Change
- Project & Candidate Selection
- Project Implementation and Tracking
- Communication and Recognition
Frequently Asked Questions
Who should attend?
The course is suitable for middle and top level management who will be leading a Lean Six Sigma program in their organization.
Are there any prerequisites for the training?
This course does not require any specific set of skills or previous certifications.
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