Overview
This training aims to present the most widely used methods for process improvement (Lean Six Sigma) aiming at their successful implementation in the organisation, and more specifically at department level.
Profound Understanding of How to Apply Lean Six Sigma
Gain the skills and knowledge to lead process improvement initiatives and initiate and implement specific projects after course completion.
Certification Exam Preparation
Receive solid preparation for the Lean Six Sigma certification at Yellow Belt level, issued by the Council for Six Sigma Certification (CSSC) and the IASSC Certified Lean Six Sigma Yellow Belt Exam.
Ask the Expert
With many years of experience in process improvement consulting and in quality methodologies training, you are welcome to engage in discussions with our trainer and receive valuable guidelines and answers to your questions.
Accreditation
ITCE is accredited by the Six Sigma Council (the Official Industry Standard of Six Sigma Accreditation for Six Sigma training providers worldwide).
The course materials, featured in the training, are fully aligned and accredited by both The Council for Six Sigma (The Official Industry Standard of Six Sigma Accreditation for Six Sigma Training Providers Worldwide) and by the The International Association for Six Sigma Certification (IASSC).
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Important Notice: Based on the amendment in Axelos Policy, effective 1-Nov-2019, Axelos training organizations such as ITCE must sell certification training courses only in bundles which include the respective certification exam. The price of the online proctored certification exam for the Lean Six Sigma Yellow Belt training is €229.
Instructor
Meet our Master Black Belt certified trainer with more than 15 years of business experience in international environment who is here to help you master your knowledge and practices of Lean Six Sigma.
Rayna Ilieva, Master Black Belt
Rayna has extensive experience as process improvement consultant and trainer in quality methodologies. She holds MSc (Master of Science) degree in Strategic Quality Management from the University of Portsmouth, UK and the world recognized process improvement qualification Master Black Belt.
With proven track record in Quality Management, Project Management, Customer Research, Customer Service, Operations Management and Training Delivery, she is highly experienced Lean Six Sigma trainer supporting numerous companies transform the way they work by building capacity in employees and expand their professional expertise. Trained, coached and certified 1500+ professionals.
What you’ll learn
This training covers the main principles and practices of the process improvement DMAIC roadmap: define process problems, using analysis tools and specific action plans for defects reduction, speed improvement, increasing quality levels. The trainees gain skills for leading improvement initiatives for a specific process, and after training completion, they can use the skills and knowledge to lead a project.
At the end of this intensive course the participants will:
- Master concepts of quality management, lean and six sigma
- Manage the work of the project team
- Develop a strategy and roadmap to simplify your processes
- Develop a project plan and implement using lean and six sigma tools
The course curriculum standards and materials are fully aligned and accredited by the Council for Six Sigma certification.
Course Modules
COURSE SYLLABUS:
- Introduction to Lean Six Sigma and Total Quality Management
- Process components
- Lean Six Sigma Projects selection
- DMAIC (Define, Measure, Analyze, Improve, Control) roadmap
- PDCA (Plan – Do – Control – Act) cycles of learning
- Voice of the Customer
- Critical to Quality analysis
- Stakeholder analysis
- Process mapping
- Quantifying customer requirements
- Process measurements and sources of variation
- Process issues analysis
- Graphical analysis
- Solutions design and implementation
- Control plans and process monitoring
- Sustaining the change (trainings, process documentation and sign-off)
- Establishing Process standards (SOPs)
- Process optimization roadmaps DMAIC vs DMADV vs DFSS
Frequently Asked Questions
Who should attend?
The course is suitable for any professionals engaged in Process Management as well as it is suitable for IT and Software Senior Managers, Quality System Managers, Software developers and Testing professionals, Supervisors, Operations Managers, Finance and Commercial Managers, and professionals who want to apply the methodologies and quality control process within an organization.
Are there any prerequisites for the training?
This course does not require any specific set of skills or previous certifications.
It is also recommended, although not required, that those sitting for the exam have some degree of real-world Lean Six Sigma work experience and project application experience in Six Sigma tools and processes.
Can I get certified upon completion of this course?
Course participants will have the opportunity to sit for a certification exam to obtain an internationally recognised certification Lean Six Sigma Yellow Belt by the Council for Six Sigma Certification and the IASSC Certified Lean Six Sigma Yellow Belt Exam.
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