ServiceNow IT Asset Management

Unlock full asset visibility and end-to-end lifecycle control.

Why Choose ITCE?

Digital Strategy & Roadmap

Through our extensive experience in management consulting and enterprise architecture, we will help you craft a solid base.

High-Quality Implementations

Focused on maximizing ServiceNow’s value, our team makes optimal use of out-of-the-box features and future-proof decisions.

Agile Delivery

Stable, predictable, and consistent delivery that accelerates the realization of value within shorter timeframes.

Training & Enablement

Accredited ServiceNow training delivery and enablement for both your technical team and your business stakeholders.

Discover Our Unique Approach

How We Do It

Complete Asset Visibility

With ServiceNow, we can enable your organization to manage the entire lifecycle of assets through automated workflows, integrating software, hardware, and enterprise asset management into one platform. This integration provides a centralized view of all asset data, ensuring timely management and coordination across your organization.

Enhanced Compliance and Risk Management

We leverage ServiceNow ITAM to help you maintain compliance by proactively tracking software licenses, contracts, and warranties. With real-time visibility into usage and compliance status, we ensure you stay ahead of audits, minimize legal risks, and optimize software investments.

Maximised Asset Utilization and Minimised Costs

We understand that cost efficiency is crucial, which is why we use cloud cost management to identify underutilized resources and control shadow IT spending. With the ITAM solution, we can also help you plan asset maintenance based on real-time data, avoiding unnecessary repair costs and minimizing disruptions.

Real-Time Asset Tracking

ServiceNow’s NowAgent application enables precise asset tracking through QR/barcode/RFID scanning, providing real-time updates on asset condition, location, and movement. We’ll help you utilise these functionalities to enhance data accuracy, reduce manual tracking errors, and improve response times for asset-related incidents.

ITOM Integration for Proactive Asset Management

We integrate ITAM with the IT Operations Management (ITOM) solution to provide a comprehensive view of your assets and their relationships within your IT environment. By linking asset data with infrastructure monitoring, we enable proactive management of asset health, optimise lifecycle management, and reduce downtime through real-time alerts.

Mobile Asset Scanning

ServiceNow’s NowMobile application simplifies incident submission by enabling agents to scan assets and route issues to the appropriate vendors, directly linking asset data to ITSM workflows. In our implementations, we leverage these capabilities to ensure accurate data, accelerate issue resolution, and enhance inventory management.