How can you make sure the whole team can clearly see the big picture? Through the 3 most common product-related visualizations.: of key personas, the product backlog as a user story map, and high-level architecture.
Category: Agile, Lean, DevOps
Around the ESCREO Wall, Part 1: Visualizing SCRUM
How can you make your SCRUM engaging and joyful? You need to do three things: visualize, visualize, and visualize.
ITCE’s Take on SAFe® PI Planning
From July 24 to July 26, we paused operational work and moved away from the office. We did so to break the routine and boost our creativity, much needed for planning the upcoming six months. During that time, our focus was the strategy of the company and the direction we should take in working toward […]
Why You Need to Learn About Agile Customer Service Management
We are excited to share our newest training course – Agile Customer Service Management! In this 2-day training, teams learn how to provide excellent customer service by understanding that CSM is not simply support but a value-adding service that is essential in achieving high customer satisfaction. Customer service is not a separate part of your […]
The Launch of the DevOps Business Simulation
This article has been written by Paul Wilkinson, director at GamingWorks and highly experienced IT professional. Experiencing DevOps in Action! The fact that DevOps is a gaining global interest was clear in a session organized by ITCE in Sofia Bulgaria. A lot of organizations are talking about DevOps, but how do you apply it? ITCE […]
Introducing DevOps Business Simulation Game: The Phoenix Project
We’re thrilled to introduce to you the brand new DevOps Business Simulation designed after The Phoenix Project book! It is relevant for anyone seeking an understanding of the DevOps principles as well as for teams and organizations aiming to adopt the DevOps. The Phoenix Project is a fundamental DevOps knowledge source and a world-wide best-seller […]
[Whitepaper] DevOps – The Next Step to Modernizing Your Enterprise
DevOps is entering the enterprise world with great speed and companies which have already adopted it, report improved productivity across teams, faster time to market and less time spent on putting out fires and more time spent on developing great products and experience for both the employees and customers. But what exactly is DevOps? A […]
DevOps D.I.whY. Part II: What is DevOps?
The article was written by our guest blogger Nikolay Nikolov. He has 15 years of experience in the software industry. His areas of expertise are DevOps, Project Management и People Management and currently he manages 35 people and 4 products in multiple markets. There are a number of good definitions on what DevOps is. The […]
DevOps D.I.whY.
The article was written by our guest blogger Nikolay Nikolov. He has 15 years of experience in the software industry. His areas of expertise are DevOps, Project Management и People Management and currently he manages 35 people and 4 products in multiple markets. Ever since Patrick Debois, then a consultant for the Belgian government, coined […]
People and DevOps
The article was written by our guest blogger Dimitar Atanasov. Dimitar is a Solution Architect with more than 10 years of experience. His areas of expertise are business intelligence systems, software design and architecture. DevOps is gaining popularity very quickly, so maybe you are considering how your organization can benefit from it. Although deriving from […]