ITCE at ServiceNow Now at Work London Event

ITCE will be part of the exciting Now at Work London event organized by ServiceNow. Visit our booth to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience. Moreover, you will find out how you can extend the value of ServiceNow in exciting ways. […]

ServiceNow Success Story – Dundee Precious Metals

ServiceNow enables Dundee Precious Metals to align IT and business operations to its global service strategy and business goals. Dundee Precious Metals is a international mining company engaged in the acquisition, exploration, development, mining and processing of precious metal properties in Canada, Bulgaria, Namibia and Serbia. Working with ITCE, Dundee Precious Metals planned a phased […]

ServiceNow Success Story – ActivTrades

ActivTrades moved 99% of IT service requests online, freeing up IT teams to focus on innovation‑led business projects. The Situation ActivTrades is a leading independent broker, a fintech company, that provides trading services in Forex, Contracts for Difference (CFDs), and Spread Betting. The company was using a free, open source system to deliver IT support […]

ServiceNow Success Story – Raiffeisenbank Bulgaria

Raiffeisenbank Bulgaria introduced ServiceNow IT Business Management & IT Service Management to continue their ongoing digital transformation journey of driving innovations and fostering successful collaboration among teams. ServiceNow is now the strategic platform for delivering organisational change, enabling the bank to meet its long term goal of being a fast, adaptive and innovative leader in […]

Technology Won’t Replace People but Will Give Them More Time for Creativity

Press Release According to Paul Hardy, Chief Innovation Office EMEA, ServiceNow, technology will allow people to be more efficient and motivated in the workplace SOFIA–07 June 2018 – ITCE organized the event „Future of Work“, dedicated to the latest trends in the modern workplace. The event was attended by C-level managers from the banking, telecom, […]

ServiceNow Training Courses & Certification Exams at ITCE

ITCE is a ServiceNow Authorized Training Partner (ATP) where you can attend instructor-led or virtual-led ServiceNow training courses. Additionally, you can request any training from the ServiceNow Training Portfolio and attend it virtually. ServiceNow Training Delivery Forms Classroom Instructor-led Training Delivery​ at ITCE’s Training Center in Sofia, Bulgaria Classroom Instructor-led Training Delivery​ at Customer’s Site Virtual Instructor-led […]

ServiceNow User Group Bulgaria Meeting

We are thrilled to share insights from the second ServiceNow User Group Bulgaria Meeting which took place on October 5th at ITCE. This time, presenters were Ivan Ivanov from ActivTrades and Boyan Angelov from Atos who shared valuable success stories. ServiceNow was presented by Mila Georgieva, Senior Solutions Consultant who presented some exciting new features […]

ServiceNow Success Story – TITAN

TITAN reduced cost of IT service delivery, improved operational efficiency and achieved top customer satisfaction by introducing ServiceNow ITSM TITAN introduced ServiceNow IT Service Management to deliver top user satisfaction and improve operational efficiency. TITAN is a large multinational cement and building materials producing company with headquarters in Athens, Greece. The company has now staff […]

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