Agile Customer Service Management
This 2-days course will help your teams provide excellent customer service by understanding the core principles and techniques to achieve high customer satisfaction.
Agile Business Analysis
Experience in an interactive environment how your organizations’ Business Analysis practice can benefit from applying Agile principles to your projects and products delivery.
Оbjectives and Key Results Workshop
During this day, you will both learn the benefits of using OKRs and the theory behind, as well as get a step-by-step guide of how to define and achieve a company-wide OKRs in a workshop format.
Unlocking Agility
Learn the fundamentals of the SAFe methodology and the importance of focusing on customer value and the continuous improvement of organizational processes.