IT Service Management Fundamentals
Learn lifecycles and Value of ITSM Applications, from Viewpoint of Stakeholders and Daily Users
IT Service Management Implementation
Develop the technical skills needed to implement ITSM applications.
ServiceNow Performance Analytics Fundamentals
Best practices for administering, trending and forecasting.
ServiceNow Hardware Asset Management Fundamentals
Manage asset lifecycle from procurement through retirement.
Scripting in ServiceNow Fundamentals
Get comfortable with client and server-side scripting.
Application Development Fundamentals in ServiceNow
Build an app on the ServiceNow enterprise aPaaS.
ServiceNow Platform Implementation Training
Hands-on experience to successfully implement ServiceNow.
ServiceNow Fundamentals
Configure and Manage a ServiceNow Instance.
Service Portal Fundamentals
Create, configure and enhance a service portal.
Customer Service Management Fundamentals
Master the setup, configuration and usage of the ServiceNow CSM application.