IT Service Management Implementation
Develop the technical skills needed to implement ITSM applications.
IT Service Management Fundamentals
Learn lifecycles and Value of ITSM Applications, from Viewpoint of Stakeholders and Daily Users
Platform Administration Advanced
Work with Application Data Management, Reporting, Integrations, and Platform Optimization and Maintenance.
ServiceNow Financial Management Fundamentals
Align Costs with Business Goals.
Customer Service Management Fundamentals
Master the setup, configuration and usage of the ServiceNow CSM application.
Service Portal Fundamentals
Create, configure and enhance a service portal.
Configure and Manage a ServiceNow Instance.
ServiceNow Platform Implementation Training
Hands-on experience to successfully implement ServiceNow.
Application Development Fundamentals in ServiceNow
Build an app on the ServiceNow enterprise aPaaS.
Scripting in ServiceNow Fundamentals
Get comfortable with client and server-side scripting.