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Service Management

ITIL® 4 Specialist: High-Velocity IT


ITIL® 4 Specialist: High-Velocity IT is aimed at experienced ITSM practitioners who are responsible for managing all aspects of IT where ‘time is of the essence’.

Service Management

ITIL® 4 Specialist: Drive Stakeholder Value


ITIL® 4 Specialist: Drive Stakeholder Value is aimed at experienced ITSM practitioners who want to know more about the ‘engagement’ activities relating to interactions and touchpoints with various kinds of stakeholders.

Project Management

Managing Multiple Projects and Programs


Develop the ability to manage multiple related and unrelated projects and prioritize competing demands which is crucial to the success of today’s multi-tasking project manager.

Project Management

Managing Organizational Change


This course will teach the participants how to create a methodology and execute the management of transitional and transformational organizational changes.


Microsoft Azure Fundamentals


This one-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

Service Management

ITIL® 4 Strategist: Direct, Plan and Improve


This module provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.


Agile Delivery with Scrum


This 2-day course aims to provide the fundamental understanding of working with Scrum and what makes it the most popular Agile framework in today’s complex digital world. Participants will get theoretical and practical knowledge in applying some of the most popular practices and tools in delivering working products.


Agile Business Simulation: Lego4Scrum


The Lego4Scrum simulation at ITCE combines the concept originally developed by Alexey Krivitsky with our team’s experience with teaching the Agile way of thinking and the Scrum framework.


Lean Portfolio Management


Gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations and Lean Governance.

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