Table of Contents
Overview
Business Process Model & Notation (BPMN) provides a standard, easy-to-read way to define and analyze business processes. BPMN provides a standard notation that is readily understandable by management personnel, analysts and developers.
The objective of BPMN is to support business process management, for both technical users and business users, by providing a notation that is intuitive to business users, yet able to represent complex process semantics. Consequently, BPMN serves as a common language, bridging the communication gap that frequently occurs between business process design and implementation.
This training will provide participants with the capability of understanding their internal business procedures in a graphical notation and will give organizations the ability to communicate these procedures in a standard manner. Furthermore, BPMN the graphical notation will facilitate the understanding of the performance collaborations and business transactions between the organizations.
Instructors
With many years of experience and numerous successfully implemented consulting projects in the field of business analysis and enterprise architecture, our trainers are here to help you master your knowledge and practices.

Mihail Mihaylov
Consultant & Trainer
Mihail has 20 years of experience and proven track record in achieving results in a demanding and challenging international environment across various industries.
He is a highly experienced trainer, known for his engaging training classes and workshops where he shares valuable lessons gained during his career and goes beyond project management practices as he expands on leadership and communication skills, team performance, managing transitions and other critical skills for the modern manager.
Mihail is the President of PMI Bulgaria Chapter.
Mihail Mihaylov
Consultant & Trainer
Mihail has 20 years of experience and proven track record in achieving results in a demanding and challenging international environment across various industries.
He is a highly experienced trainer, known for his engaging training classes and workshops where he shares valuable lessons gained during his career and goes beyond project management practices as he expands on leadership and communication skills, team performance, managing transitions and other critical skills for the modern manager.
Mihail is the President of PMI Bulgaria Chapter.

Nina Prodanova-Iozeva
Co-founder, Managing Partner & Principal Consultant
Nina is a highly qualified consultant and leader with more than 30 years of experience in leading highly complex transformations. She is a well-known name in the field of Scaled Agile, Enterprise Architecture and IT Service Management.
Nina Prodanova-Iozeva
Nina Prodanova-Iozeva is a highly qualified consultant and leader with more than 30 years of experience in the IT industry. She is co-founder and Managing Partner of ITCE. Nina is a well-known name in the field of Agile, Business Analysis, Enterprise Architecture and IT Service Management. She has delivered consulting and training projects to many organizations in the finance, telco, utility and IT industries across Europe.
What you’ll learn
COURSE MODULES:
- Understand the key terms and concepts in BPM
- Use major methodologies and techniques for implementing BPM
- Learn to discriminate between process and rules requirements
- Map written business cases into process areas and rule sets
- Understand variations in strategies between rules-centric and process centric approaches
- Develop business intelligence from process description & rule sets
- Understand agility metrics
- Define rules interfaces that are truly flexible
- Name the most commonly used elements of BPMN
- Use pools, lanes, tasks and sub processes
- Describe best-practice for top-down hierarchical modelling
- Apply descriptive modelling
- Analyze models qualitatively
- Avoid getting bogged down in detail
- Focus on handoffs between process actors
- Use a Process Modeler tool
COURSE OBJECTIVES:
After attending the training, the participants will be able to:
- Name the most commonly used elements of BPMN
- Use pools, lanes, tasks and sub processes
- Describe best-practice for top-down hierarchical modeling
- Apply descriptive modeling
- Analyze models qualitatively
- Use a top-down methodology
- Avoid getting bogged down in detail
- Focus on handoffs between process actors
- Use a Process Modeler tool
Calendar
Frequently Asked Questions
Who should attend?
This course is suitable for professionals performing the roles of Business Process Modeller, Business Analyst, Project Manager, System Designer, Process Owner.
Are there any prerequisites for attending the training?
There are no strict prerequisites, however, knowledge in XML and UML might be beneficial.
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