Overview
During this three-day course, participants will learn how to move beyond standalone agents and create complete enterprise AI solutions.
The course covers advanced conversational experiences, workflow automation, multi-agent orchestration and integration with enterprise systems. Participants will also apply security, governance, responsible AI and application lifecycle management practices throughout the development process.
What you’ll learn
By the end of the course, participants will be able to:
- Create rich agent conversations using topics and Adaptive Cards
- Trigger tools, agent flows and HTTP requests from conversations Generate AI-powered responses using custom knowledge sources and prompts
- Design multi-agent solutions with child and connected agents Connect agents from Copilot Studio, Microsoft Foundry and Microsoft Fabric Select the right integration approach for different enterprise scenarios
- Connect agents to external systems using connectors and REST APIs
- Ground agent responses with enterprise data and Azure AI Search
- Integrate agents with external tools through Model Context Protocol
- Configure authentication and governance for agent integrations
- Test and manage integrated AI agent solutions
Course Agenda
- Design agent conversations and responses
– Formatting agent messages
– Creating informational Adaptive Cards
– Collecting user input with interactive Adaptive Cards
– Adapting cards for different communication channels
– Calling tools and agent flows from topics
– Retrieving and sending data through HTTP requests
– Configuring generative answers
– Connecting custom knowledge sources
– Shaping responses with custom instructions
– Creating and configuring custom prompts
2. Design and build multi-agent solutions
– Understanding multi-agent architectures
– Selecting the right orchestration approach
– Designing solutions with child agents
– Configuring child agent inputs, outputs and triggers
– Connecting existing Copilot Studio agents
– Connecting Microsoft Foundry agents
– Connecting Microsoft Fabric Data agents
– Managing and testing connected agents
– Integrating cross-platform agents through Agent2Agent
3. Integrate agents with enterprise systems
– Designing enterprise integration strategies
– Comparing action and integration patterns
– Configuring authentication
– Governing agent integrations
– Using prebuilt and custom connectors
– Adding REST API tools with OpenAPI specifications
– Connecting Copilot connectors as knowledge sources
– Using Power Platform connectors for real-time knowledge
– Connecting agents to Azure AI Search
– Understanding Model Context Protocol
– Connecting an agent to an MCP server
– Configuring authentication for MCP connections
– Enabling and managing MCP tools
Instructor
Angel Georgiev
Sales & Training Portfolio Product Manager
Angel Georgiev has over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.
Angel Georgiev
Angel Georgiev is a Sales & Training Portfolio Product Manager in ITCE with over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.
At ITCE, he leads the development and management of a comprehensive training portfolio covering Microsoft, AWS, ServiceNow, and AI certification programs. He works closely with enterprise clients to scope and structure tailored learning solutions, supports presales activities, and ensures alignment between training offerings, market demand, and technology trends.
In parallel, he delivers training and consultancy focused on ITIL, Agile practices, IT Service Management (ITSM), ServiceNow practitioner workshops, and Artificial Intelligence, combining practical implementation experience with structured learning approaches. His work includes designing training content, delivering practical sessions, and supporting organizations in adopting process frameworks and modern technology practices.
Certifications
- AI+ Ethics™
- AI+ Foundation™
- AI+ Certs Certified Trainer
- AI+ Executive™
- AI+ for Everyone™
- AI+ Prompt Engineer™
- ITIL® 4 Foundation
Accreditation
ITCE is a Microsoft accredited Solutions Partner for Data & AI.
Calendar
Frequently Asked Questions
Who should attend?
This course is designed for professional developers, advanced Copilot Studio builders, IT application developers, Power Platform developers, technical consultants, solution architects and ISV professionals who want to build and integrate enterprise AI agent solutions.
Are there any prerequisites for this course?
This course is designed for professional developers, advanced Copilot Studio builders, IT application developers, Power Platform developers, technical consultants, solution architects and ISV professionals who want to build and integrate enterprise AI agent solutions.
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