DevOps Business Simulation Game: The Phoenix Project

SD500 | 1 day |

DevOps is about people and about collaboration and that is why, the best way for teams and individuals aiming to adopt the DevOps practices is to experience them.


Based on the best-selling the Phoenix Project, the DevOps Business Simulation translates theory into practice and allows the participants to learn, experience, experiment and draw conclusions on adopting DevOps practices.

As DevOps is about integrating Development and Operations to enable continual product roll-outs, it calls for a change in the mindset and in the ways of doing things. Therefore, in the game, participants need to work closely together on a scenario to make “The Phoenix Project” program – an IT enabled business transformation – a success.

The essence of DevOps

Learn the essence of DevOps by applying DevOps principles in a real-life situation and obtain immediate feedback in a safe environment.

Communication is key!

In the business simulation, as in real projects time is not enough, and the issues keep coming but the need for communication stays. Learn how to improve team work and identify improvements to the way you manage and run projects​.

Practice! Practice! Practice!

It translates theory into practice and allows the participants to experiment and draw conclusions on adopting DevOps practices. ​

The “Phoenix Project” DevOps Business Simulation has been designed and developed by our Dutch partner GamingWorks and has been recognized world-wide as a true source of value and inspiration by every team that has experienced it.

About the Game

Parts Unlimited is in trouble. Newspaper reports reveal the poor financial performance of the organization. The only way forward to not only save the company but to make it competitive and profitable is “The Phoenix Project” which represents an IT enabled business transformation, with Retail Operations as the business owner of this project. The VP of IT Operations is asked to take the lead of the IT department and ensure that “The Phoenix Project” will be a success. But the VP of IT Operations is facing a tremendous amount of work. A huge backlogs of issues, features and projects.

Your team will act in different roles within the Parts Unlimited organization. You can be Retail Operations, Human Resources or Finance – playing the Business roles of the company. Or you can be the VP of IT Operations or other members from his IT Team that needs to develop the applications and solve the IT Issues.

The Challenge

Your challenge is to use the DevOps principles and apply them in this serious Business Simulation. In three rounds you will work on the IT projects and IT issues and ensure that “The Phoenix Project” program will be finished on time. But, beware, the business keeps coming with new ideas and demands and external developments outside your control can also throw a spanner in the works.

Have a Look for Yourself:

What you’ll learn

Business and team benefits: 

  • How to apply DevOps principles in a real-life situation.
  • How to collaborate more effectively within teams
  • How to find the right balance between delivering your SLA requirements and your IT projects according to plan
  • How to develop people’s skills to act in a DevOps environment
  • How to reorganize team for sooth collaboration between business and IT.


Meet our team of certified trainers and business simulation facilitators with years of experience in managing complex projects of different scope and geographies. They are experienced “game leaders” who can adapt the mechanics of the game to the situation needed.

Nina Prodanova-Iozeva

Co-founder, Managing Partner & Principal Consultant

Nina is a highly qualified consultant and leader with more than 30 years of experience in leading highly complex transformations. She is a well-known name in the field of Scaled Agile, Enterprise Architecture and IT Service Management.

Denitsa Deneva

Senior Consultant & Trainer

Denitsa is specializing in ITIL and ServiceNow. She has substantial experience and a demonstrated history (10+ years) of working in the Information Technology and Services Industry with focus on the IT Service Operation, Transition and Transformation, People Management and Client Relationship Management.

Svetoslav Iliev

Senior Consultant & Trainer

Svetoslav is specializing in Agile Frameworks, Agile Service Management, DevOps, ITIL, and ServiceNow. He has a strong (10+ years) IT Service Management background in large scale organizations, particularly in the areas of transitioning and operating services as well of managing relationship with customers and stakeholders and managing service desk teams.

Frequently Asked Questions

Are there any prerequisites for the business simulation?

There are no fixed prerequisites for attendance. Still, the DevOps business simulation will be more useful for you if your organization is planning to transition to DevOps-based environment.

Who should attend?

This business simulaion is suitable for any professional who seeks an understanding of the DevOps principles. Furthermore, we highly recommend this training for organizations aiming to adopt the DevOps principles and ways of working and team members and team leaders responsible for leading DevOps transformations.

Can the business simulation be customised?

Yes. If you are organizing “Phoenix Project” for a group of people from your organization, we will be happy to discuss with you what are your team’s strengths and improvement areas and tailor the business simulation to address them. Call us to organize an awareness session!

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