Overview
This course helps business leaders understand how to drive AI transformation across their organization. Participants will learn how to identify high-value AI opportunities, align AI initiatives with business objectives, and develop a strategic approach to AI adoption. The course explores the business value of generative AI, Microsoft AI solutions, and the key considerations for implementing AI responsibly and effectively.
What you’ll learn
Learning Path 1: Explore the Business Value of Generative AI Solutions
Module 1: What is Generative AI?
– Understand the fundamentals of generative AI.
– Explore how generative AI is transforming businesses.
– Identify opportunities and challenges of AI adoption.
Module 2: Explore the Business Value of Generative AI
– Evaluate business use cases.
– Understand how AI can create business value.
– Assess the impact of AI on productivity and innovation.
Module 3: Understand Generative AI Models and Capabilities
– Explore AI models and their capabilities.
– Understand how AI solutions support business needs.
Learning Path 2: Drive Business Value with AI Solutions
Module 4: Explore Microsoft AI Solutions
– Overview of Microsoft’s AI ecosystem.
– Microsoft 365 Copilot.
– Azure AI services.
– Microsoft AI solutions for business.
Module 5: Match AI Solutions to Business Needs
– Identify appropriate AI solutions for different scenarios.
– Evaluate business outcomes and ROI opportunities.
Learning Path 3: Transform Your Business with AI
Module 6: Develop an AI Strategy
– Define AI goals and priorities.
– Align AI initiatives with business objectives.
Module 7: Implement Responsible AI Practices
– Understand responsible AI principles.
– Explore governance and risk considerations.
Module 8: Build an AI-Ready Organization
– Support organizational change.
– Foster AI adoption and innovation.
– Create a culture that embraces AI.
Instructor
Angel Georgiev
Sales & Training Portfolio Product Manager
Angel Georgiev has over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.
Angel Georgiev
Angel Georgiev is a Sales & Training Portfolio Product Manager in ITCE with over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.
At ITCE, he leads the development and management of a comprehensive training portfolio covering Microsoft, AWS, ServiceNow, and AI certification programs. He works closely with enterprise clients to scope and structure tailored learning solutions, supports presales activities, and ensures alignment between training offerings, market demand, and technology trends.
In parallel, he delivers training and consultancy focused on ITIL, Agile practices, IT Service Management (ITSM), ServiceNow practitioner workshops, and Artificial Intelligence, combining practical implementation experience with structured learning approaches. His work includes designing training content, delivering practical sessions, and supporting organizations in adopting process frameworks and modern technology practices.
Certifications
- AI+ Ethics™
- AI+ Foundation™
- AI+ Certs Certified Trainer
- AI+ Executive™
- AI+ for Everyone™
- AI+ Prompt Engineer™
- ITIL® 4 Foundation
Accreditation
ITCE is a Microsoft accredited Solutions Partner for Data & AI.
Calendar
Frequently Asked Questions
Who should attend?
The course targets business users who want to enhance their Microsoft 365 Copilot skills through role-specific use case scenarios. Important: Before attending, learners should be familiar with how Microsoft 365 Copilot works across M365 applications, including Copilot Chat and Copilot Agents.
Are there any prerequisites for this course?
Participants should be familiar with accessing and using Microsoft 365 applications. No prior AI or technical experience is required.
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