Table of Contents
Overview
Being in a productive meeting could be challenging especially when there is a lack of clear purpose and preparation beforehand. Such meetings often add almost no value and could be quite unproductive. This course will teach you how to run meetings successfully by introducing useful practices and tools applicable in on-site, remote or hybrid meetings. Our objective is to help you turn your meetings into space for rich conversation, dynamic sharing of ideas, true collaboration with others and energetic interaction.
Learn Useful Practices and Tools
Start to put into practice techniques for effective meetings. Learn how to prepare for and run an effective meeting by gathering the key stakeholders, encouraging an open discussion and delivering tangible results.
Ensure Active Engagement
Make sure that everyone is focused on the topic and feels comfortable to share their diverse perspective on the matter.
Ask the Practitioner
Our trainers have years of experience in the consulting business and have gone through numerous of meetings, so feel free to ask for their advice on your real-world challenges – get consulted and inspired!
Instructors
Meet our team of certified trainers who are here to help you transform your meetings and provide the needed guidance.

Svetoslav Iliev
Senior Consultant & Trainer
Svetoslav is specializing in Agile Frameworks, Agile Service Management, DevOps, ITIL, and ServiceNow. He has a strong (10+ years) IT Service Management background in large scale organizations, particularly in the areas of transitioning and operating services as well of managing relationship with customers and stakeholders and managing service desk teams.
Svetoslav Iliev
Svetoslav is specializing in Agile Frameworks, Agile Service Management, DevOps, ITIL, and ServiceNow. He has a strong (10+ years) IT Service Management background in large scale organizations, particularly in the areas of transitioning and operating services as well of managing relationship with customers and stakeholders and managing service desk teams.

Nina Prodanova-Iozeva
Co-founder, Managing Partner & Principal Consultant
Nina is a highly qualified consultant and leader with more than 30 years of experience in leading highly complex transformations. She is a well-known name in the field of Scaled Agile, Enterprise Architecture and IT Service Management.
Nina Prodanova-Iozeva
Nina Prodanova-Iozeva is a highly qualified consultant and leader with more than 30 years of experience in the IT industry. She is co-founder and Managing Partner of ITCE. Nina is a well-known name in the field of Agile, Business Analysis, Enterprise Architecture and IT Service Management. She has delivered consulting and training projects to many organizations in the finance, telco, utility and IT industries across Europe.

Dimitar Georgiev
Partner, Training Solutions & Principal Consultant
Dimitar is a Senior Consultant and Trainer with more than 15 years of experience in consulting some of the region’s largest enterprises in the field of Orchestration & Automation of IT Services, Cloud Solutions, IT Security. He is Training Manager at ITCE, responsible for ensuring the continuous improvement of the training experience.
Dimitar Georgiev
Dimitar Georgiev is a Senior Consultant and Trainer at ITCE with more than 15 years of experience in delivering high quality services to many of the region’s largest banks and telecoms in the field of Orchestration & Automation of IT Services, Cloud Solutions, IT Security. He is also Training Manager at ITCE, responsible for ensuring the high customer satisfaction of the training and testing services and the continuous improvement of the training experience.
What you’ll learn
At the end of the course you will:
- Learn why most of the meetings turn to be quite unproductive for most of the participants
- Understand what constitutes a successful meeting
- Plan and communicate meetings for a productive discussion
- Practice skills to lead an effective meeting and facilitate the involvement of all the participants
- Learn how to visualize and document the meeting’s essentials
- Learn how to stimulate the execution of the decisions and actions
- Learn how to lead different types of meetings – discussion, decision-making, synchronization, planning, problem-solving, informational
- Learn how to lead remote or hybrid meetings
- Learn how to involve non-participants in the meeting discussion and outcomes
- Learn how to relentlessly measure and improve your meetings quality
We can deliver the training in the form of a WEBINAR!

Calendar
Frequently Asked Questions
Can the training content be customized?
The training can also be custom-tailored to the needs of specific organization and delivered to a closed group of team(s) by incorporating a real-life company case study and focusing the content and duration of the training around opportunities and pain-points important for the organization. Our team could also deliver the training in the form of a webinar which is appropriate for a wider audience.
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