Overview
This course provides an introduction to AI agents and the Microsoft tools available for building and extending them. Participants will explore the Microsoft AI agent ecosystem, learn the fundamentals of Microsoft 365 Copilot extensibility, and compare low-code and pro-code development approaches. The course helps learners understand how to choose the right tools and development path for creating AI-powered solutions with Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, and the Microsoft 365 Agents Toolkit.
What you’ll learn
Module 1: Introduction to Declarative Agents for Microsoft 365 Copilot
– What are declarative agents?
– How declarative agents work.
– When to use declarative agents.
Module 2: Build Your First Declarative Agent for Microsoft 365 Copilot by Using Copilot Studio
– Create a declarative agent.
– Add custom knowledge.
– Add starter prompts.
– Test and validate the agent.
Module 3: Introduction to Actions for Declarative Agents in Copilot Studio
– Actions and agents.
– Types of Copilot Studio actions.
– Action development considerations.
– Extend declarative agents with actions.
Module 4: Extend Declarative Agents with Prompt Actions in Copilot Studio
– What are prompt actions?
– Create prompt actions.
– Test and optimize prompts.
– Add prompt actions to agents.
Module 5: Extend Declarative Agents with Connector Actions in Copilot Studio
– What are connector actions?
– Create and configure connector actions.
– Connect agents to external systems and data.
– Add connector actions to agents.
Instructor
Angel Georgiev
Sales & Training Portfolio Product Manager
Angel Georgiev has over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.
Angel Georgiev
Angel Georgiev is a Sales & Training Portfolio Product Manager in ITCE with over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.
At ITCE, he leads the development and management of a comprehensive training portfolio covering Microsoft, AWS, ServiceNow, and AI certification programs. He works closely with enterprise clients to scope and structure tailored learning solutions, supports presales activities, and ensures alignment between training offerings, market demand, and technology trends.
In parallel, he delivers training and consultancy focused on ITIL, Agile practices, IT Service Management (ITSM), ServiceNow practitioner workshops, and Artificial Intelligence, combining practical implementation experience with structured learning approaches. His work includes designing training content, delivering practical sessions, and supporting organizations in adopting process frameworks and modern technology practices.
Certifications
- AI+ Ethics™
- AI+ Foundation™
- AI+ Certs Certified Trainer
- AI+ Executive™
- AI+ for Everyone™
- AI+ Prompt Engineer™
- ITIL® 4 Foundation

Accreditation
ITCE is a Microsoft accredited Solutions Partner for Data & AI.
Calendar
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26 – 26 Feb 2027
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21 – 21 May 2027
Frequently Asked Questions
Who should attend?
The course targets developers and App Makers interested in using Copilot Studio to build agents that improve individual and team productivity. Learners should be familiar with Microsoft 365 Copilot.
Are there any prerequisites for this course?
Participants should be familiar with accessing and using Microsoft 365 applications. No prior AI or technical experience is required.
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