Get ready for ITIL 4!
ITIL 4 Foundation Course and Certification Exams are scheduled to be released in Q1 2019. The new Certification Path has been announced and can be found on the Axelos website here. You can already complete the preliminary registration and secure your seat for the upcoming courses.
If you have already attended ITIL Training at ITCE, leave your contact details below to claim your special offer for the new ITIL 4 courses.
ITIL 4 Course Dates
Sign up below to get notified first about the changes in the certification levels, upcoming course dates and to claim your special offer if you have already started your ITIL journey with us.
If you have already attended an ITIL Training at ITCE – either ITIL Foundation or ITIL Intermediate Course, leave your contacts below to discuss which will be the best transition approach for you and claim your special offer for the new ITIL 4 courses.
If you are thinking of starting your ITIL journey in 2019 with the new ITIL4, leave your contacts below and we will get in touch with you to discuss your interest and provide you with the necessary information on courses and certification levels.
ITCE is Accredited Training Organization for ITIL® Courses.
As one of the pioneers of providing ITIL training in the region, ITCE has a significant experience in delivering training, coaching and consulting to many of the largest enterprises.
Our trainers are accredited ITIL® Trainers and have led hundreds of ITIL courses, in which most of the groups have achieved 100% success on the ITIL Foundation certification exam.
Partner & Senior Consultant
Orlin is a very well-known name in the IT and Management circles in the region due to this extensive experience as a consultant for numerous large scale and complex projects in the field of IT Security and Service Management. He is a very well respected ITIL® trainer, known for the high success rate of certification of his students.
What You Will Learn:
In this practical 2-day training you will:
- Understand what is meant by Service and Service Management and how they contribute to the creation of value in an organization
- Engage with the ITIL4 Guiding Principles and demonstrate how they support fundamental aspects of service management
- Describe and use the Four Dimensions of Service Management
- Recognise and use the Service Value System and Value Stream Mapping to enhance service delivery
- Understand the ITIL4 Value Chain
- Review key ITIL Practices and understand the changes in relation to ITIL V3
Upcoming Course Dates
14-15 FebThu – Fri€390
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