Leadership and Communication Skills for High-Performing Teams

Table of Contents

Overview

Successful leaders do more than manage scope, schedule, cost, and resources; they exhibit the leadership and communication skills that propel a project or operational function forward and inspire confidence in those they lead. You will learn to develop the skills you need to optimize your team’s effectiveness by examining various motivational approaches, assessing your own personal style, and identifying and solving barriers to team performance. You will gain hands-on experience applying the methods of leadership and communication that work best for your personality and environment. You will acquire knowledge, skills and behaviors specific to leadership-oriented, cross-cutting activities that help an organization achieve its business goals.

Create High-Performance Project Teams

Demonstrate leadership skills and apply proven techniques and communication best practices in leading teams and projects. Learn how to evaluate different motivational approaches, theories and models, identify the benefits of using the Myers-Briggs Type Indicator (MBTI®) in working with project teams, and Identify and resolve conflicts by practicing five different conflict resolution approaches.

Combine Theory with Practice

This three-day course includes class exercises, case studies, and practical exercises so you can gain the fundamental knowledge, best practices, and techniques in leadership and communication and be able to apply them in practice in your everyday work.

Ask the Expert

Our trainers are practitioners that have years of experience in project management, so feel free to ask for their advice on your real-world challenges – get consulted and inspired!

For Closed Groups Only

By delivering this training for closed groups only, we can make sure to discuss work scenarios, encourage team work, and clarify specific roles and responsibilities in the team if there is such a need. Contact us for a free consultation on how to make the most out of your training!

Trainer

Get introduced to our team of Project Management trainers and business simulation facilitators. All of our trainers are Project Management certified professionals with years of experience in managing complex projects of different scope and geographies.

Mihail Mihaylov

Mihail has 20 years of experience and proven track record in achieving results in a demanding and challenging international environment across various industries. He specializes in Project Management, Business Process Management (BPM) and Reengineering, Operations and Quality & Process Improvement.

He is a highly experienced trainer, known for this engaging training classes and workshops where he shares valuable lessons gained during his career and goes beyond project management practices as he expands on leadership and communication skills, team performance, managing transitions and other critical skills for the modern manager.

Mihail is the President of the Bulgarian Chapter of the Project Management Institute (PMI).

What You’ll Learn

COURSE MODULES

Management and Leadership Qualities

Definition of leadership
Leaders and managers
Leadership attributes
Interpersonal skills

Aligning Vision

Purpose and value of a project vision
Visionary leadership
Environmental awareness
Develop a project vision
Align project vision to agency or departmental strategy

Encouraging Accountability

Responsibility, accountability, and authority
Importance of accountability on projects
Identifying and measuring accountability
Creating a culture of accountability

Solving Problems

Problem-solving process and techniques
Facilitating project team problem solving
Overcoming problem-solving obstacles
Developing problem solving skills

Making Decisions

Divergence and convergence
Decision-making process
Analytical vs. intuitive decision making
Team vs. individual decision making
Team decision-making methods
Consensus
Making difficult decisions

Managing Conflict

Types and sources of conflict
Pros and cons of conflict
Conflict resolution style self-assessment
Conflict resolution approaches
Conflict resolution process

Influencing Stakeholders & Building Partnerships

Power and influence
Influencing and persuading skills
Building strategic partnerships

Negotiating

Central tenets of negotiating
Trust and negotiation, negotiation process
Best practices
Developing negotiating skills

Demonstrating Creativity & Innovation

Role of creativity and innovation in projects
Entrepreneurship
Encouraging creativity and innovation
Creating a culture of creativity and innovation

MBLT personality types

Various types, their advantages and disadvantages in different areas and aspects of life and work
Understanding and accepting others (differences and similarities)
Effective communication and influence according to types:

Motivation

Proffered collaboration and motivation
Reaction to stress
Influence

Designing and/or managing effective teams

Collecting teams according to personality type
Understand commonalities and differences, advantages and disadvantages on group level
Facilitate communication

Developing an Action Plan

Applying leadership skills
Create an on-the-job action plan

Upon completion of this training, you will be able to:

Identify the qualities of great managers and true leaders
Align the team’s vision to the Company’s or department’s vision and strategy
Hold yourself and your project team members accountable
Solve project or team related problems
Make well-informed and timely decisions
Resolve project conflicts
Influence stakeholders to build strategic partnerships
Implement negotiating best practices
Apply creativity and innovation techniques
Create an on-the-job action plan

Frequently Asked Questions

Who should attend?

This course suitable for professionals in the following roles:

Managers and Associate managers
Project managers
IT project managers
Coordinators
Analysts
Project leaders
Senior (project) managers
Team leaders
Product managers
Program managers
Project sponsors
Project team members

Can the training be customized?

Yes. If you are organizing a training for a group of people from your organization, contact us so we can discuss what your goals for the group learning outcomes are.