Table of Contents
Overview
This course is structured as a set of modules providing employees who work with information a better understanding how to manage their time more effectively, to define tasks more accurately, and process incoming information more efficiently. Participants will understand how to create e-mails in a more useful and faster manner, how to receive more accurate responses and how to manage time and tasks properly in one central location.
Gain basic knowledge in working with Microsoft Office Outlook
The goal of the course is not just comprehension of the instruments for working with the product, but development of skills to choose the right tool in order to receive the demanded result.
Combine theory with practice
The training is enriched with many demonstrations, practical exercises and scenarios to ensure quick and effective learning.
Put what you’ve learned into practice
After the completion of the course, you will be able to apply your knowledge practically in accordance with the business environment that you work in.

Empowering Productivity
Through our new service we help people improve their digital skills by offering on-site and online consulting that addresses a specific problem that hinders your productivity and efficiency.
Learn more about how Empowering Productivity can enable your Microsoft Office skills.
What you’ll learn
In this course you will learn how to:
- Send and read mail messages
- Create and manage contacts and contact groups
- Create and manage calendars
- Create and manage tasks and notes
Instructor

Antoniya Neycheva
Antoniya is Business Productivity Consultant and Trainer. She is a highly skilled IT professional with more than 10 years of experience in developing solutions and training programs based on Microsoft technologies. Her expertise focus lies in the field of MS SharePoint, MS CRM, MS Office, Business Intelligence and Microsoft e-Learning Gateway solutions implementation.
Antoniya Neycheva
Frequently Asked Questions
Who should attend?
The training is designed for beginners or for users with elementary and unsystematic knowledge of and working with Microsoft Office Outlook.
Can the training be customized?
Yes. If you are organizing a training for a group of people from your organization, we can discuss what your goals for the group learning outcomes are. This training can be customized to include more real examples from your everyday work, that have challenged the team!
What version of Microsoft Office is used during the training?
The training can be based on Microsoft Office 2010, 2013 or 2016 depending on the needs and requirements of your group or organization.