Unlocking Agility
Learn the fundamentals of the SAFe methodology and the importance of focusing on customer value and the continuous improvement of organizational processes.
The Challenge of Egypt-Project Management Business Simulation
No matter if your company is managing projects in a traditional or Agile way, this simulation will help you explore PM best practices and challenging situations and deliver a valuable project during a day full of fun.
Customer Service Management Fundamentals
Master the setup, configuration and usage of the ServiceNow CSM application.
Service Portal Fundamentals
Create, configure and enhance a service portal.
ServiceNow Administration Fundamentals
Configure and Manage a ServiceNow Instance.
ServiceNow Platform Implementation
Hands-on experience to successfully implement ServiceNow.
Application Development Fundamentals in ServiceNow
Build an app on the ServiceNow enterprise aPaaS.
Scripting in ServiceNow Fundamentals
Get comfortable with client and server-side scripting.
ServiceNow Hardware Asset Management Fundamentals
Manage asset lifecycle from procurement through retirement.
ServiceNow Platform Analytics (PA) Fundamentals
Best practices for administering, trending and forecasting.