Scripting in ServiceNow Fundamentals

SN300 3 days $2400

Get comfortable with client and server-side scripting.

Overview

Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance. This class begins with client‑side scripting and transitions to server‑side scripting. Attendees write, test and debug scripts using real‑world, relevant lab exercises. The class features lecture and discussion as well as extensive hands‑on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.

What you’ll learn

During this interactive training course, attendees perform scripting functions in their own instance. This provides an opportunity to practice and become comfortable with both client‑side and server‑side scripting.

The course content and lab work help attendees learn to:

  • Determine when it is appropriate to script
  • Configure a ServiceNow instance for scripting
  • Script client‑side:
  • Client Scripts
  • UI Policies

Script server‑side:

  • Business Rules
  • Glide System 
  • Glide Record 
  • Scheduled Jobs 
  • Event Management 
  • Workflow Scripts 
  • Script Includes

Develop scripting best practices.

Frequently Asked Questions

Who should attend? 

Experienced ServiceNow System Administrators, with a minimum of three to six months experience with the ServiceNow Service Automation Platform, who wish to extend the functionality of their instance.

How to attend this class?

To register for this class, simply get in touch with us through submitting the request more info form and we will get in touch with you to provide you with course dates and to enroll you. 

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