Transform Your Everyday Business Processes with Agents

MS-4019 | 3 hours | €145Please, note that ITCE's prices are aimed at business entities and therefore exclude VAT.

Learn how to create and use AI-powered agents in Microsoft 365 Copilot Chat and SharePoint to automate tasks, streamline workflows, and improve productivity.

Overview

This course introduces Microsoft 365 Copilot agents and SharePoint agents, showing how business users can create, manage, and use AI-powered assistants without coding. Participants will learn how agents can automate tasks, answer questions, surface information, and streamline everyday business processes. Through hands-on exercises, they will gain practical experience building and using agents in Microsoft 365 Copilot Chat and SharePoint.

What you’ll learn

Module 1: Get Started with Agents
– What are agents?
– Who can create and use agents?
– Explore the benefits of using agents.
– Enhance collaboration using agents.
– Examine IT governance controls for agents.

Module 2: Explore Prebuilt Microsoft 365 Copilot Agents
– Examine the Analyst agent.
– Examine the Researcher agent.
– Examine the Prompt Coach agent.
– Examine the Idea Coach agent.
– Examine the Writing Coach agent.
– Explore when and how to use each agent.

Module 3: Build and Manage an Agent
– Examine the tools used to create agents.
– Explore the components of an agent.
– Create an agent in Copilot Chat.
– Create an agent in SharePoint.
– Test, edit, and manage agents.

Module 4: Share and Use Agents
– Share an agent with other users.
– Share an agent in Microsoft Teams.
– Interact with agents.
– Support collaboration through shared agents.

Instructor

Angel Georgiev

Sales & Training Portfolio Product Manager

Angel Georgiev has over 20 years of experience in designing and delivering enterprise learning solutions in the context of digital transformation. His work focuses on enabling organizations to build capabilities through structured training programs aligned with business and technology needs.



Calendar

  1. 5 – 5 Feb 2027

    Training Type
    Sequence
    Language
    English
    Learning Method
    Virtual
    Format
    3-hour
  2. 14 – 14 May 2027

    Training Type
    Sequence
    Language
    English
    Learning Method
    Virtual
    Format
    3-hour

Frequently Asked Questions

Who should attend?

The course targets everyday Microsoft 365 business users. No programming experience is required to create Microsoft 365 Copilot Chat agents and SharePoint agents.

Are there any prerequisites for this course?

Participants should be familiar with accessing and using Microsoft 365 applications. No prior AI or technical experience is required.

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