Immerse yourself in the world of DevOps, the set of practices that aims to automate the processes between development and IT teams to ensure a smooth workflow and continuous delivery. Find out more about DevOps in our whitepaper, browse through our portfolio of training courses and certifications, and read about the essence and practices of DevOps in our blog.
DevOps Whitepaper

DevOps is entering the enterprise world with high urgency and companies which have adopted it report improved productivity across teams and faster time to market among many other benefits.
But while many agree that it is important, what is it? A tool? A job role? A methodology? With this whitepaper, we aim to provide you with the most important points about DevOps in order to get you started:
- Concise introduction to DevOps;
- Fundamental frameworks review;
- Checkbox for introducing DevOps to your organization.
DevOps Training Courses at ITCE

Accreditation
ITCE is accredited by the DevOps Institute to deliver DevOps training and certification which provides evidence that the highest standards for quality of the training content are met and that the trainer is a certified professional.
DevOps Foundation

The DevOps Foundation course provides a baseline understanding of key DevOps terminology and the fundamental principles and frameworks that underpin it. The last day of the training is reserved for the DevOps Business Simulation: The Phoenix Project which provides the opportunity for practical application of the studied DevOps principles.
Certified DevOps Leader

This course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies.
Continuous Delivery Ecosystem Foundation

This course is designed for participants who are engaged in the design, implementation, and management of DevOps deployment pipelines and toolchains that support Continuous Integration, Continuous Delivery, Continuous Testing & Continuous Deployment.
Certified Agile Process Owner

Learn how to apply Agile principles and values as a process owners and how to continually align process performance with overall business goals.
Certified Agile Service Manager

This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects.
DevOps Business Simulation Game: The Phoenix Project
Based on the best-selling the Phoenix Project, the DevOps Business Simulation translates theory into practice and allows the participants to learn, experience, experiment and draw conclusions on adopting DevOps practices.
Trainers
Meet our team of certified trainers who are here to help you master your knowledge and practices of Agile, Service Management and DevOps and provide guidance for your DevOps transformation.

Nina Prodanova-Iozeva
Co-founder, Managing Partner & Principal Consultant
Nina is a highly qualified consultant and leader with more than 30 years of experience in leading highly complex transformations. She is a well-known name in the field of Scaled Agile, Enterprise Architecture and IT Service Management.
Nina Prodanova-Iozeva
Nina Prodanova-Iozeva is a highly qualified consultant and leader with more than 30 years of experience in the IT industry. She is co-founder and Managing Partner of ITCE. Nina is a well-known name in the field of Agile, Business Analysis, Enterprise Architecture and IT Service Management. She has delivered consulting and training projects to many organizations in the finance, telco, utility and IT industries across Europe.

Svetoslav Iliev
Consultant & Trainer
Svetoslav is specializing in Agile Frameworks, Agile Service Management, DevOps, ITIL, and ServiceNow. He has a strong (10+ years) IT Service Management background in large scale organizations, particularly in the areas of transitioning and operating services as well of managing relationship with customers and stakeholders and managing service desk teams.
Svetoslav Iliev
Svetoslav is specializing in Agile Frameworks, Agile Service Management, DevOps, ITIL, and ServiceNow. He has a strong (10+ years) IT Service Management background in large scale organizations, particularly in the areas of transitioning and operating services as well of managing relationship with customers and stakeholders and managing service desk teams.

Denitsa Deneva
Consultant & Trainer
Denitsa is specializing in ITIL and ServiceNow. She has substantial experience and a demonstrated history (10+ years) of working in the Information Technology and Services Industry with focus on the IT Service Operation, Transition and Transformation, People Management and Client Relationship Management.
Denitsa Deneva
Denitsa is specializing in ITIL and ServiceNow. She has substantial experience and a demonstrated history (10+ years) of working in the Information Technology and Services Industry with focus on the IT Service Operation, Transition and Transformation, People Management and Client Relationship Management.