

Register to watch the recording!
Let’s make transformation happen together.
Instructor
Miroslav Siarov
Senior Consultant & Trainer
Miroslav is a senior consultant and trainer specializing in implementation of the ServiceNow platform (ITSM, CSM, HRSD, SAM and HAM).
Miroslav Siarov
Miroslav is highly experienced in JavaScript, Web Technologies and Data Processing & Inter-System Integrations. He has participated as a consultant in complex implementationprojects with a highly secure environment and has also provided support to long-termServiceNow customers in the field of developing higher complexity enhancements andcustom developed solutions.
Miroslav is also ServiceNow Accredited Trainer for both classroom instructor-led andvirtual-instructor-led training courses for multiple ServiceNow products.
Certifications
- ServiceNow Accredited Trainer – ServiceNow Fundamentals, ITSM Fundamentals, ITSM Implementation, Software Asset Management Fundamentals.
- ServiceNow Certified System Administrator
- ServiceNow Certified Implementation Specialist – Customer Service Management
- ServiceNow Certified Implementation Specialist – IT Service Management
- ServiceNow Certified Implementation Specialist – Human Resources
- ServiceNow Certified Implementation Specialist – Software Asset Management
- ServiceNow Project Portfolio Suite Technical Accreditation (IT Business Management)
- Partner Pre-Sales Accreditation
- Partner Sales Accreditation
- ServiceNow IT Service Management Product Enablement Champion
Who Will Gain the Most Value?
This session is tailored for IT leaders and professionals responsible for driving operational excellence and service transformation within their organizations.
Key participants who will benefit most include: Incident Managers, Problem Managers, Service Desk Managers, Infrastructure Managers, Configuration Managers, Change Managers, Release Managers, Quality Managers, CIOs, ServiceNow ITSM Consultants, and IT Professionals involved in optimizing service delivery and governance.
Join us to gain actionable insights, best practices, and practical guidance to elevate your ServiceNow initiatives and strengthen your IT Service Management strategy.
ITIL Training Courses at ITCE
ITIL Foundation (Version 5)
Get introduced to and certified for ITIL® 5 – The global best practice framework for…
ITIL® 4 Specialist: Monitor, Support and Fulfil
The ITIL 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals…
ITIL® 4 Strategist: Direct, Plan and Improve
This module provides individuals with the practical skills necessary to create a ‘learning and improving’…