The webinar has ended.
Webinar Overview
The webinar is hybrid and you can either register to watch online or participate on-site at the broadcasting location along with 33 more people as an audience. With the on-site participation you also get access to the networking session after the webinar where you can speak to all lectors and guests. Hurry up, the on-site seats are filling up fast!
When?
November 14th 2023 | 16:00-17:30 EET
Language: Bulgarian
Discover how ITIL 4 adapts to the needs of the digital world through the prism of the companies and the ways through which they implement the methodology into the work processes and learning journey of their employees. Gain insights from our clients and partners as they share their experiences implementing ITIL and how it contributed to their business success.
ITCE’s experts will cover three main novelties in the global standard for IT Service Management – ITIL Extension Modules, ITIL Practice Manager, and the new certification renewal policy. We will cover the topic of the additional business simulations that we offer to ensure the practical preparation of your course participants in applying ITIL principles. One example that we will provide is the RunIT business simulation – a great and innovative way of putting your newly acquired knowledge into practice in an interactive and dynamic environment.
We will deliver the information through panel discussions which will cover the following topics:
Panel Discussion: What is ITIL and what are the latest novelties in the framework?
- How ITIL 4 helps organizations adapt in the new technological era?
- What are the future skills that professionals and teams will have to develop to thrive in the era of digital transformations?
- What is the role of the new ITIL 4 modules in the acquiring of critical skills? (ITIL Extension Modules, ITIL Practice Manager)
- How can I plan my learning path in ITIL 4 to effectively reach my career goals?
- What are the requirements of the new policy for keeping my ITIL 4 certifications valid?
- What practical preparation does ITCE offer as part of its ITIL 4 training courses?
Panel Discussion: How companies implement ITIL on organizational and role-based level?
- How companies implement ITIL principles in their practices to ensure the success of their IT services.
- Do companies include the upskilling in the ITIL 4 certification scheme as part of their strategy of improving organizational performance?
- Do companies favor job candidates with certifications?
- What role do training and certification play in employees motivation?
Who is it for?
The webinar is suitable for everyone who works in the IT field or collaborates with IT professionals.
– For every professional who participates in the delivery of IT services and is interested in learning to deliver business value (this includes professionals in the field of HR, procurement, product development, etc.)
– For leaders and managers of teams, projects, products, and services who need up-to-date knowledge in the novelties within ITIL 4
– For learning and development roles that develop upskilling training initiatives for the employees.
ITCE Speakers

Orlin Marinov
Co-founder, Partner & Principal Consultant
Orlin is a very well-known name in the IT and Management circles in the region due to his extensive experience as a consultant for numerous large scale and complex projects in the field of IT Service Management and Security.
Orlin Marinov
Co-founder, Partner & Principal Consultant
Orlin is a very well-known name in the IT and Management circles in the region due to his extensive experience as a consultant for numerous large scale and complex projects in the field of IT Service Management and Security.
He is a highly respected ITIL® trainer, known for the high success rate of certification of his students and has trained thousands of professionals so far.
In the recent years, Orlin has been also specializing in Scaled Agile and helped leadership teams on how to successfully utilize best-practice frameworks in their transformation and modernization efforts.

Dimitar Georgiev
Partner – Training Solutions & Principal Consultant
Dimitar is leading the Training business at ITCE and he is specializing in designing learning programs, leading the trainers community and the continuous improvement of ITCE’s training capabilities.
Dimitar Georgiev
Partner – Training Solutions & Principal Consultant
Dimitar is leading the Training business at ITCE and he is specializing in designing learning programs and academies, leading the trainers community and the continuous improvement of ITCE’s training capabilities.
Coming from the background of Cloud solutions, Security, Automation & Orchestration, Dimitar has consulted some of the region’s largest enterprises on the modernization of their IT processes and services and trained numerous professionals in the field.
His passion for innovation and skilling for the digital age has made him the creator of multiple academies as well as of ITCE’s spin-off brands SkillsAssembly and SpaceAssembly.
Guest Speakers
Managing Director ATC Accenture Bulgaria
IT Director at Vivacom
Service Management Team Lead at KPMG IT Service OOD
The webinar has ended.
Explore the ITIL 4 Learning Path

Get introduced to and certified for ITIL® 4, the global standard for IT Service Management, adapted to the needs of the modern digital world. Whether you have advanced in the v4 certification scheme or are new to ITIL®, find out what ITIL 4 training course is most suitable for you.