New Journey for ITIL® 4 Beginners – all you need to know


For all who just start their new ITIL® journey, ITIL® 4 again offers two certification paths, but this time the exams are reduced to just six, instead of 12 which was in the v3.

Similarly, to the v3, ITIL® Foundation remains as a start point that gives overall introduction about the concept and principles behind ITIL® , the relation to the new frameworks like DevOps, Agile, and Lean, and gives short sight of the ITIL® lifecycle stages. After completing and taking ITIL® Foundation designation, users can choose between two directions. ITIL® Managing Professional (ITIL® MP)

ITIL® Managing Professional (ITIL MP)

ITIL® Managing Professional (ITIL® MP) targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT projects, teams and workflows.

ITIL® Managing Professional (MP), which contains following 4 modules:

  • ITIL® Specialist – Create, Deliver & Support
  • ITIL® Specialist – Drive Stakeholder Value
  • ITIL® Specialist – High Velocity IT
  • ITIL® Strategist – Direct, Plan & Improve

ITIL ® Strategic Leader (ITIL SL)

ITIL® Strategic Leader (ITIL® SL) recognizes the value of ITIL® , not just for IT operations, but for all digitally enabled services. Becoming an ITIL® Strategic Leader (ITIL® SL) demonstrates that the professional has a clear understanding of how IT influences and directs business strategy.

ITIL® Strategic Leader (SL), the modules for which are:

  • ITIL® Strategist – Direct, Plan & Improve
  • ITIL® Leader – Digital & IT Strategy

To obtain the designation ITIL® Managing Professional or ITIL® Strategic Leader, the professional must complete all modules in each stream, with ITIL® Strategist being a universal module for both streams.

Once a student achieves both the Managing Professional and Strategic Leader designations, they will then be eligible to move towards the level of ITIL® Master. Further details on the ITIL® 4 Master designation are set to be released at a later date.

In summary what is important to mention is that all existing ITIL® certifications will remain valid following the update. Moreover, all credits gained from the v3 certifications can help you continue your ITIL® journey in the new certification scheme. ITIL® v3 scheme will be available until June 2020.

It’s time for another edition of the world’s favorite IT service management best practice framework. Let us support you along this exiting ITIL® 4 journey.

If you have already attended ITIL® training at ITCE – ITIL® Foundation or ITIL® Intermediate Course, please contact us to discuss the best transition approach for you and get a special offer for the new ITIL® 4 courses.

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