ServiceNow Success Story – Raiffeisenbank Bulgaria


Raiffeisenbank Bulgaria introduced ServiceNow IT Business Management & IT Service Management to continue their ongoing digital transformation journey of driving innovations and fostering successful collaboration among teams.

ServiceNow is now the strategic platform for delivering organisational change, enabling the bank to meet its long term goal of being a fast, adaptive and innovative leader in the financial services industry.

Raiffeisenbank is using ServiceNow to be a fast, adaptive and innovative leader in the financial services industry.

In just four months, the ServiceNow platform and related ITBM processes were designed, implemented and rolled out in Raiffeisen Bank Bulgaria in joined collaboration with ITCE’s team, providing a single platform to run all change initiatives.

Read the success story here on ServiceNow website.


Browse ITCE’s ServiceNow case studies here.

Find out more about our ServiceNow Services & Solutions here or give us a call!


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