DIGITAL TRANSFORMATION WITH SERVICENOW

Implementation and support of ServiceNow solutions

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IT Service Management

Modernize your IT Service Delivery practices by utilizing a single, cloud-based platform for all applications. Establish your services on ITIL standards and gain control and visibility over your organization.

Project Portfolio Management

Align and empower your project teams through a single comprehensive Project and Portfolio Management Suite. Enable effective planning and business decision making across your enterprise.

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IT Orchestration

Evolve your IT organization through state of the art IT automation to improve quality of services and increase organizational efficiency, security and agility.

Why ITCE?

With our knowledge gained from nearly two decades of successful management consulting, we know what it takes to enable you to drive results across your organization.

Our Approach

Business Analysis & Strategy

Analysis of the business objectives and requirements to secure a stable, reliable, and efficient (not over-engineered) implementation.

Implementation

Agile-based project management with fast first go-live. Knowledge-transfer to the team throughout the whole collaboration.

Adoption

Training and proven tactics to support user adoption and the change management process. A reliable advisor in the stakeholder management process.

Enhancements & Support

Support with ongoing ServiceNow enhancements, implementation of new applications, features, and functionalities and custom application development.

LEARN BEST PRACTICES FOR IT SERVICE MANAGEMENT

Explore a variety of ITIL Made Easy educational resources

Collaborate With Us

“ITCE joined a project on globalizing and standardizing our IT processes with ServiceNow in 4 different locations of our company. We were facing several obstacles and after a few sessions with the consultants, I was impressed by their expertise and this was exactly what I needed at this stage of the project. We had planned to finish the project in 9 months but we managed to finish it in 7 months. We wouldn’t have been able to achieve this without ITCE’s help.”

N.J.

Head of ITSM

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