Implementation and support of ServiceNow solutions
Modernize your IT Service Delivery practices by utilizing a single, cloud-based platform for all applications. Establish your services on ITIL standards and gain control and visibility over your organization.
Align and empower your project teams through a single comprehensive Project and Portfolio Management Suite. Enable effective planning and business decision making across your enterprise.
Evolve your IT organization through state of the art IT automation to improve quality of services and increase organizational efficiency, security and agility.
With our knowledge gained from nearly two decades of successful management consulting, we know what it takes to enable you to drive results across your organization.
Analysis of the business objectives and requirements to secure a stable, reliable, and efficient (not over-engineered) implementation.
Agile-based project management with fast first go-live. Knowledge-transfer to the team throughout the whole collaboration.
Training and proven tactics to support user adoption and the change management process. A reliable advisor in the stakeholder management process.
Support with ongoing ServiceNow enhancements, implementation of new applications, features, and functionalities and custom application development.
“ITCE joined a project on globalizing and standardizing our IT processes with ServiceNow in 4 different locations of our company. We were facing several obstacles and after a few sessions with the consultants, I was impressed by their expertise and this was exactly what I needed at this stage of the project. We had planned to finish the project in 9 months but we managed to finish it in 7 months. We wouldn’t have been able to achieve this without ITCE’s help.”
Head of ITSM