Agile Transformation

ITCE’s team of Agile trainers, consultants and coaches provide a complete range of professional services that transform the way companies work and deliver value.

Helping IT and Business Teams to Adopt Agile & Deliver Customer Value and Outstanding Results

Enterprise Agility is becoming incredibly common in organizations and teams across nearly all industries and functions leading to numerous open questions regarding its effective application.

If you are making the transition to Agile Culture or you wish to make improvements to your existing Agile Practice – either way, we will work closely with you to deliver a set of team, culture and process deliverables. We will also work on developing in-house Agile coaches and leaders that would be able to support and scale of the transition and onboard new members.

Being one of the Agile pioneers in the region, we have trained hundreds of professionals in Agile Awareness, PMI Agile Certified Practitioner and the Scaled Agile Framework courses. We know what it takes to unify the knowledge in the team and which are the most important areas to focus on.

Our Approach

We believe in custom-tailored transformation plans, holistic approach, close collaboration with our customers when designing their processes and side-by-side work when implementing them.

Agile Practice Revision

Analysis of the current practice and way of working. Structuring of light-weight and flexible organizational processes, rituals and roles and delivering relevant Agile Playbook to enhancing existing Playbooks / developing an Agile Transformation Plan.

Improvements Goal Setting

Goal setting based on the customer needs and desired areas of improvement which may include improved visibility, resource planning practice, team velocity, sprint burndown, etc.

Team & Leaders Coaching

On the job coaching and skills training, to different roles in the team, needed for Agile way of work and smooth transition to new and improved Agile delivery process roles.

Knowledge Transfer & Training

Team Agile-Lean knowledge unification through a variety of workshops, big room trainings, business simulations and games.

Our Team

ITCE’s team of Agile trainers, consultants and coaches provide a complete range of professional services that transform the way companies work and deliver value.

Nina Prodanova-Iozeva

Co-founder, Managing Partner & Principal Consultant

Nina is a highly qualified consultant and leader with more than 30 years of experience in leading highly complex transformations. She is a well-known name in the field of Scaled Agile, Enterprise Architecture and IT Service Management.

Svetoslav Iliev

Senior Consultant & Trainer

Svetoslav is specializing in Agile Frameworks, Agile Service Management, DevOps, ITIL, and ServiceNow. He has a strong (10+ years) IT Service Management background in large scale organizations, particularly in the areas of transitioning and operating services as well of managing relationship with customers and stakeholders and managing service desk teams.

Orlin Marinov ITCE

Orlin Marinov

Co-founder, Partner & Principal Consultant

Orlin is a very well-known name in the IT and Management circles in the region due to his extensive experience as a consultant for numerous large scale and complex projects in the field of IT Security and Service Management. He is a very well respected ITIL® trainer, known for the high success rate of certification of his students. He has achieved the ITIL®4 Master Designation, which is the highest level of achievement of the ITIL 4 certification scheme.

Alexandra Dokleva


Alexandra is a Consultant and ServiceNow Architect specializing in Agile coaching and product ownership of the ServiceNow platform. Her most recent focus is oriented towards consulting of Agile and DevOps practices, leading organizations and teams to successful digital transformation journey, along with Project Management & Project Delivery of ServiceNow.

Elena Gerdjikova ITCE

Elena Gerdjikova

Consultant & Trainer

Elena specializes in Project Management, Vendor Management and Performance Management. She has vast experience working in multicultural environments with teams composed of people with variety of personal and professional backgrounds as well as profound understanding of team dynamics.

Our Accreditations

Our consultants have achieved certifications by some of the leading accreditation bodies in the field of Agile, DevOps, Enterprise Project and Portfolio Management.

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