Helping IT and Business Teams to Adopt Agile & Deliver Customer Value and Outstanding Results
Enterprise Agility is becoming incredibly common in organisations and teams across nearly all industries and functions leading to numerous open questions regarding its effective application.
If you are making the transition to Agile Culture or you wish to make improvements to your existing Agile Practice – either way, we will work closely with you to deliver a set of team, culture and process deliverables. We will also work on developing in-house Agile coaches and leaders that would be able to support and scale of the transition and onboard new members.
Being one of the Agile pioneers in the region, we have trained hundreds of professionals in Agile Awareness, PMI Agile Certified Practitioner and the Scaled Agile Framework courses. We know what it takes to unify the knowledge in the team and which are the most important areas to focus on.
Our Approach
We believe in custom-tailored transformation plans, holistic approach, close collaboration with our customers when designing their processes and side-by-side work when implementing them.
Agile Practice Revision
Analysis of the current practice and way of working. Structuring of light-weight and flexible organizational processes, rituals and roles and delivering relevant Agile Playbook to enhancing existing Playbooks / developing an Agile Transformation Plan.
Improvements Goal Setting
Goal setting based on the customer needs and desired areas of improvement which may include improved visibility, resource planning practice, team velocity, sprint burndown, etc.
Team & Leaders Coaching
On the job coaching and skills training, to different roles in the team, needed for Agile way of work and smooth transition to new and improved Agile delivery process roles.
Knowledge Transfer & Training
Team Agile-Lean knowledge unification through a variety of workshops, big room trainings, business simulations and games.
Our Team
ITCE’s team of Agile trainers, consultants and coaches provide a complete range of professional services that transform the way companies work and deliver value.
Nina Prodanova-Iozeva
Co-founder, Managing Partner & Principal Consultant
Nina is a highly qualified consultant and leader with more than 30 years of experience in leading highly complex transformations. She is a well-known name in the field of Scaled Agile, Enterprise Architecture and IT Service Management.
Nina Prodanova-Iozeva
Nina Prodanova-Iozeva is a highly qualified consultant and leader with more than 30 years of experience in the IT industry. She is co-founder and Managing Partner of ITCE. Nina is a well-known name in the field of Agile, Business Analysis, Enterprise Architecture and IT Service Management. She has delivered consulting and training projects to many organizations in the finance, telco, utility and IT industries across Europe.
Svetoslav Iliev
Consultant & Trainer
Svetoslav is specializing in Agile Frameworks, Agile Service Management, DevOps, ITIL, and ServiceNow. He has a strong (10+ years) IT Service Management background in large scale organizations, particularly in the areas of transitioning and operating services as well of managing relationship with customers and stakeholders and managing service desk teams.
Svetoslav Iliev
Svetoslav is specializing in Agile Frameworks, Agile Service Management, DevOps, ITIL, and ServiceNow. He has a strong (10+ years) IT Service Management background in large scale organizations, particularly in the areas of transitioning and operating services as well of managing relationship with customers and stakeholders and managing service desk teams.
Orlin Marinov
Co-founder, Partner & Principal Consultant
Orlin is a very well-known name in the IT and Management circles in the region due to his extensive experience as a consultant for numerous large scale and complex projects in the field of IT Security and Service Management. He is a very well respected ITIL® trainer, known for the high success rate of certification of his students.
Orlin Marinov
Co-founder, Partner & Principal Consultant
Orlin Marinov is co-founder and Partner at ITCE. He is a very well-known name in the IT and Management circles in the region due to his extensive experience as a consultant for numerous large scale and complex projects in the field of IT Security and Service Management. Orlin is an accredited ITIL® Trainer and has led hundreds of ITIL courses, in which most of his groups achieved 100% success on the ITIL Foundation certification exam.
Alexandra Dokleva
Consultant
Alexandra is a Consultant and ServiceNow Architect specializing in Agile coaching and product ownership of the ServiceNow platform. Her most recent focus is oriented towards consulting of Agile and DevOps practices, leading organizations and teams to successful digital transformation journey, along with Project Management & Project Delivery of ServiceNow.
Alexandra Dokleva
Consultant
Alexandra is specializing in project management, business process consulting and administration on the ServiceNow platform. She is a ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist. She has participated as a consultant in large-scale, complex implementation projects where she has worked on the analysis, design and implementation of ITIL processes.
Elena Gerdjikova
Consultant & Trainer
Elena specializes in Project Management, Vendor Management and Performance Management. She has vast experience working in multicultural environments with teams composed of people with variety of personal and professional backgrounds as well as profound understanding of team dynamics.
Elena Gerdjikova
Elena specializes in Project Management, Vendor Management and Performance Management. She has vast experience working in multicultural environments with teams composed of people with variety of personal and professional backgrounds as well as profound understanding of team dynamics.
Our Accreditations
Our consultants have achieved certifications by some of the leading accreditation bodies in the field of Agile, DevOps, Enterprise Project and Portfolio Management.
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