ServiceNow Success Story – Dundee Precious Metals

ServiceNow enables Dundee Precious Metals to align IT and business operations to its global service strategy and business goals. Dundee Precious Metals is a international mining company engaged in the acquisition, exploration, development, mining and processing of precious metal properties in Canada, Bulgaria, Namibia and Serbia. Working with ITCE, Dundee Precious Metals planned a phased […]

ServiceNow Success Story – ActivTrades

ActivTrades moved 99% of IT service requests online, freeing up IT teams to focus on innovation‑led business projects. The Situation ActivTrades is a leading independent broker, a fintech company, that provides trading services in Forex, Contracts for Difference (CFDs), and Spread Betting. The company was using a free, open source system to deliver IT support […]

Technology Won’t Replace People but Will Give Them More Time for Creativity

Press Release According to Paul Hardy, Chief Innovation Office EMEA, ServiceNow, technology will allow people to be more efficient and motivated in the workplace SOFIA–07 June 2018 – ITCE organized the event „Future of Work“, dedicated to the latest trends in the modern workplace. The event was attended by C-level managers from the banking, telecom, […]

ServiceNow Training Courses & Certification Exams at ITCE

ITCE is a ServiceNow Authorized Training Partner (ATP) where you can attend instructor-led or virtual-led ServiceNow training courses. Additionally, you can request any training from the ServiceNow Training Portfolio and attend it virtually. ServiceNow Training Delivery Forms Classroom Instructor-led Training Delivery​ at ITCE’s Training Center in Sofia, Bulgaria Classroom Instructor-led Training Delivery​ at Customer’s Site Virtual Instructor-led […]

ServiceNow Success Story – TITAN

TITAN reduced cost of IT service delivery, improved operational efficiency and achieved top customer satisfaction by introducing ServiceNow ITSM TITAN introduced ServiceNow IT Service Management to deliver top user satisfaction and improve operational efficiency. TITAN is a large multinational cement and building materials producing company with headquarters in Athens, Greece. The company has now staff […]

ITCE Is Official ServiceNow Partner for 11 Countries

ITCE is pleased to announce that in August 2014 it became an official ServiceNow Partner for Bosnia‑Herzegovina, Bulgaria, Switzerland, Czech Republic, Estonia, Greece, Hungary, Croatia, Lithuania, Montenegro, Macedonia, Poland, Romania, Serbia, Slovenia, Ukraine. ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. The partnership grants ITCE the license to sell and […]

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