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The Role of Growth Mindset in Digital Transformation


The growth mindset plays an important role in the learning journey of individuals but also appears to be critical for the transformational success of organizations. According to the IDC White Paper, sponsored by Microsoft, “Business Value of Digital Transformation and the Contribution of a Growth Mindset in IT” May 2020, 70% of companies going through a digital transformation struggle with the execution of their initiatives and the support of their critical business objectives. This is due to the lack of certain skills needed during an organization’s transformation journey. Here comes the need for a reliable development road map to ensure the continuous evolution of the employees’ skills.

The Role of Training Providers in the Development of a Growth Mindset

The impact of new skills on the increased performance of IT professionals might seem intuitive but the role of the training provider also turns out to be essential for the achievement of learning and business objectives. IT leaders, nowadays, “often leverage training providers with the capabilities to help design, customize, roll out, execute, and measure learning programs and frequently leverage experienced trainers and industry-standard approaches.” (IDC White Paper, sponsored by Microsoft, Leveraging Microsoft Learning Partners for Innovation and Impact, January 2021)

To stay relevant with the needs of their customers, training providers are most valued when they offer:

These services allow the training partner to identify any knowledge gaps and provide a customized and simplified training program suitable for the customers’ needs.

Scale, flexibility, and speed appear to be the key attributes, which enable training partners to quickly create learning initiatives, that could also be implemented globally and help customers handle rapid technology changes.

This refers to the extra capabilities that training partners could offer as part of the skill development program. These would include – practical training and assessment, consulting services, customized training content, flexible ways of delivery, etc.

Training providers must monitor their instructors’ quality and performance to make sure they provide relevant and accurate content to the IT professionals. Such quality training should contribute to the successful certification of each customer.

(IDC White Paper, sponsored by Microsoft, Leveraging Microsoft Learning Partners for Innovation and Impact, January 2021)

Benefits of the Growth Mindset

Individuals are considered to have a growth mindset when they achieve competence through dedication and hard work and show a willingness to learn and apply the new skills to real problems. Such professionals who embrace the growth mindset are far more likely to:

  • have increased efficiency and productivity in their day-to-day tasks than less proficient staff.
  • feel comfortable with the execution of challenging tasks especially after being certified in a complex domain.
  • have a desire to change and to drive innovation.
  • identify with the organization’s values and work in favor of its vision.

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Resources:

IDC White Paper, sponsored by Microsoft, Leveraging Microsoft Learning Partners for Innovation and Impact, doc #US47225021, January 2021

IDC White Paper, sponsored by Microsoft, Business Value of Digital Transformation and the Contribution of a Growth Mindset in IT, doc #US46245620 , May 2020


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